It’s a job - LRA Tennessee 811 Employee Review

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working from home and decent pay for doing so and they offer health insurance or pay you if you already have it

Cons

Point system has changed and is a bit ridiculous, favoritism, work load and call volume, not as employee friendly since trying to be more customer service based.

Explore other reviews about Tennessee 811

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, consistent schedule, great benefits, friendly coworkers

Cons

High volume of calls taken daily, some calls exceed 1 hour in length, some weekend shifts and holidays required, some callers can be unfriendly, have to be on-call for a few weeks of the year

2.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Pay is good

Cons

Little to no communication above team lead level Favoritism is the only way to get hired or heard. Managers need training in how to run a professional workplace Most only stay for convenience of being home to cut daycare costs and for the pay.

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