Training could be improved. - Call Center Representative Temple University Health System Employee Review

good management, union, experienced staff, temple perks, good insurance

bad management, one health system but every temple location has different protocols/rules/policies and are not treated equally

I cannot think of any pros which ultimately led to me quitting

1) PI never trained me; they left the responsibility to labmates who were not instructed on what to teach me 2) Simple lab questions were never answered 3) Never gained access to my work building despite asking multiple times 4) Experiments were given constantly (almost daily) which led to an unrealistic list/new experiments were given priority so I did not have time to process data 5) Passive aggressive comments became a daily occurrence no matter how polite and professional I was 6) Manager and next door lab manager (often collaborated) were seen as unorganized, rude, and unhelpful by staff