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      Telepoint

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      Telepoint reviews

      A Straight Forward Work From Home Call Center Job - Call Center Agent Telepoint Employee Review

      3.0
      30 Oct 2020
      Call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      PROS: - You can choose your own hours daily. - You work from home. - You learn a lot about current events and people's opinions in different areas due to reading the survey - No stress of a boss constantly breathing down your neck - No prior training or experience needed

      Cons

      CONS: - Once you get the job, the Supervisors stop answering emails. If you're having issues with the system, you're on your own. - The system constantly logs you out. - Some of the prompts are long and/or written in a ridiculous manner. - It's one call after another with no break - The pay is low with no incentives or benefits

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      2.0
      9 Jan 2026
      Survey agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy job tasks, simple instructions.

      Cons

      I work another job that posts work schedules three weeks in advance, so the impromptu announcements that work is available rarely makes it easy to pivot, and I miss out on the opportunities that are usually few and far between.

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