Pros
Coworkers. Honestly, that’s about it the benefits keep getting worse year after year. It’s only a matter of time before they get rid of matching 401(k). Medical insurance cost continue to go up 20% each year with reduce coverage. Direct managers are usually very good, but any level above direct managers is a disaster. Upper management has absolutely no clue how to run this company. They are steadily over the last decade continue to make bonehead decision after bonehead decision. This is led to the loss of the majority of our customer base to our competitors because we have yet to innovate any of our products. Every time they try to innovate our products they stop halfway through and decide to buy or purchase another company, they think that by purchasing another company they magically can solve their problem. It doesn’t work that way it takes real engineering and real people that understand the real problems. You can’t buy your way out of this problem. Their latest gimmick is combining Televox with another poorly performing business unit thinking that that business unit has the leadership to lead Televox to greater pastures. There is a reason this business unit was poorly performing. Why would you place a poorly performing business unit in charge of a business unit that was profitable? It makes no sense. The only reason you would do that is if for some reason you want the company to fail well they seem to be succeeding at making the company fail because customers are leaving the company in droves.
Cons
The biggest con with this company is perhaps the pay. If you wanna make below average pay for your career, this is the company for you. If you wanna work for years and years with no chance for promotion, this is the company for you. Promotions are nonexistent as the company almost always promotes from outside the company. The other major con is the leadership or should I say lack thereof. The leaders in charge of this company have absolutely zero clue what made Televox successful in the first place. You’ve destroyed customer relationships by moving them from a well established and well performing system to a new platform that cost three times what they were paying on the old platform for less features as well.