Only if you need a job - Customer Service Representative Tel-Assist Employee Review

2.0
15 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing and the schedule can be flexible. Also able to work remotely.

Cons

This company expects you to constantly work over time with very little pay. You can be overwhelmed by the number of accounts you handle and all of the information you are assumed to know. This office also has bed bugs and roaches. Management is horrible.

Explore other reviews about Tel-Assist

5.0
6 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are always hours to work if you want them, and the hours are flexible.

Cons

Maintaining stats can be challenging, and it can be difficult to move up.

2
2.0
22 Nov 2025
Recommend
CEO approval
Business outlook

Pros

A paycheck and consistent hours

Cons

They will overwhelm you with work and praise you for doing a good job until corporate finds one small mistake and fires you without warning.

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