My forever place - Helpdesk Technician TechStarters Employee Review

5.0
19 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Professional and fun. Days go fast. Great customers to work with. Lots of client projects. Learning and certifications encouraged and paid for by company. Lots of paid time off and never an issue taking time off. Overly staffed with great work balance. Gaining clients all the time. Very fast growing. New opportunities always. Great team and people to work with.

Cons

30 minutes lunch break, wish it was an hour, but gives a shorter day.

Explore other reviews about TechStarters

5.0
31 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flex hours and schedule because they never have coverage shortages. Environment is excellent. Professional development excellent. Block off 1 paid hour daily to study for industry certifications. Very straightforward time tracking submissions. No issues with customer base - always smiling happy professional customers to work with - distinctly different than past employer experiences - that makes my daily so much better. Pizza Fridays.

Cons

Need more cross-office activities / get-togethers. I'm in the Delaware office. Be nice to get the offices together more often.

5.0
11 Jul 2025
Recommend
CEO approval
Business outlook

Pros

PTO, salary, people, clients, opportunity, parties. Never layoffs, no worry of financial issues. Constant growth and new customer onboardings. No need to ever work overtime, plenty of coverage all the time. First place that I look forward to work everyday.

Cons

Studying for certification exams. Paid by company, but they require constant studying during work downtime to progress with certifications.

See reviews by: Helpful|Rating|Date|All