My experience as a fresher - Customer Service Associate (CSA) Tech Mahindra Employee Review

great customer portfolio in the engineering sector

No Bonus is pais to employees

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.