Couldn't wait to end the Tech Mahindra experience. - Service Desk Analyst Tech Mahindra Employee Review

1.0
6 Mar 2019
Recommend
CEO approval
Business outlook

Pros

- The supermarket just on the ground floor in the same building. - The client employees you provide support to, are nice professional people. - I won't have time enough to list all the negative feedback.

Cons

- The Pros above are not for Tech Mahindra. - Apathetic atmosphere. - No benefits at all except for 3990ft a month to spend on horrible coffee from a machine or on junk food when was working, almost every month for a few days if not a week was blocked from the supply company because apparently Tech Mahindra was late in paying the bills according to the supplier that was informing us with a note on the machine. Hilarious right? - Worst kitchen I ever seen from a company, if you can call it a kitchen when almost everything a company kitchen should have it's missing. - Poor communication to improve service between Tech Mahindra and client. - Very poor process knowledge from Subject Matter Expert (not their fault). - Absent management for the big majority of the time I worked there. - If management is present "physically" they find it very hard to even say hello. - No feedback, no 1on1 or meetings to know what’s going on. - Poor training when I first started, maybe it still is. - It took approx. two months for some even longer to have basic tools and accesses ready to start work properly. - Payroll problems. - Absent HR for a while, seems solved in recent days, couldn't get worst. - I can keep going but my time for Tech Mahindra ends right now.

Explore other reviews about Tech Mahindra

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Very open and help everyone learn to be the best employee.

Cons

Nothing to be specific. Always encourage to learn.

1.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* Pay arrives on time, consistently. * Benefits package is decent relative to the industry. * They do invest in internal training programs.

Cons

* Promotions happen, but pay raises simply do not — in three years, I never witnessed a single one, regardless of title or tenure. * They clawed back a 1% cost-of-living raise by quietly cutting variable pay by an equivalent amount. * Overtime is effectively off the table. Budget comes first, always. * HR exists on paper only. Don't expect support or resolution when you need it. * Expense reimbursements — including professional certifications — are like pulling teeth. Expect a fight. * Benefits and perks have been steadily eroded over time to cut costs. * Certain groups of employees are visibly and consistently treated with less respect, given fewer opportunities, and held to different standards than others. Leadership has shown no interest in addressing it.

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