Pros
- Deeply caring
- Conscientious of employee needs and well-being (both physical and mental)
- Strives to serve clients well and offer quality service no matter the client tier.
- Fun atmosphere - lots of opportunity for connection
- Respectful, clear, and thoughtful communication
- Encourage innovation and initiative
- Flexibility with hours
- Approachable and open to improving systems
- Challenges each employee to take risks and make independent decisions
- The best at serving their clientele in their market, leaders in their industry.
- Even as the company grows, they put a premium on relational equity.
Cons
- Training style for new employees is not systematic but encourages independent discovery and self-guided learning and allows for making mistakes and asking questions.