Pros
Great organizational culture, spirit of innovation, professionalism that characterizes it's firm and employees.Having own captive facilities like township, amenity and fringe benefits.
Cons
There was the largest question on Town Lighting in Annual J DC Meeting, addressed by top Corporate Managers like MD, VP, and GM etc. I was called upon then GM Town Division to see in Town Lighting. This was a special assignment to me. The complaints lodged were very large and was remain unattended. People on phone and personally coming, a few of them were with hurl abuses and threats if their complaints are not met with. I stayed there for a month and submitted a written report on how to overpower the situation. In my statement I stated to divide the area into four zones and a portion of mechanics should be deputed in each zone so as to meet the complaints in quick succession and was praised.