Fluctuating, Frustrating & Frenetic - Customer Service Representative Target Employee Review

3.0
16 Dec 2008
Recommend
CEO approval
Business outlook

Pros

It offers an opportunity to make advances based on performance and work ethic, independent of your education level. It pays better than many other retailers and provides a generally safe, clean work environment. For some full time employees there are affordable medical plans offered, as well as retirement accounts.

Cons

Management is largely unresponsive and unconcerned regarding the need for consistent schedules and time off. You are very likely to be scheduled to close the store one day, open the next, close than open, again and again without regard to your life. You may put in for time off well in advance, and be told the day before you must work regardless of your request and following their policy. If you are young, you will be treated as incompetent despite exhibiting responsibility, efficiency and hard work. Your attempts to voice concerns or suggest improvements will be disregarded.

Explore other reviews about Target

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

If you are looking for a job that you’ll be a part of a fun team environment, have the ability to learn all about customer “guest” service, retail operations and sales, as well as merchandising even at entry level great opportunity. for such a large corporation I have been pleasantly surprised by how tight knit teams are. applying was okay, there were multiple steps (videos, assessments) but overall not too bad)., phone call and then video questions before hiring.

Cons

Pay isn’t great, but for the market it’s fair. Moving up involves a much larger increase in responsibilities and workload relative to the pay increase.

5.0
31 Jan 2019
Recommend
CEO approval
Business outlook

Pros

- Management - Pay - Benefits - Personal development - Vacation time - Culture

Cons

Long hours but worthwhile work.

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