Valued and Appreciated - Customer Champion Tapi Carpets & Floors Employee Review

Supportive colleagues and team members at the store level.

I found the operations management team difficult to approach and unwilling to listen to employee feedback. Interactions often felt like one-way conversations rather than constructive discussions, with little opportunity to share concerns or suggestions. Management appeared to be heavily focused on conversion metrics while overlooking the overall revenue being generated. Despite consistently achieving strong monthly revenue targets and maintaining the highest average transaction value on the team, these contributions were not properly recognized. The lack of communication, appreciation, and willingness to consider different perspectives created a frustrating and demotivating work environment.

Time off for Birthday Great Bonuses Long Service Awards

a them-us attitude making some teams not feel part of the business