Toxic as hell - Banking Operations Specialist Tandem Bank Employee Review

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They had a nice office and the office building had nice staff

Cons

- The salary was really poor and way below market rate - HR often had favourites that would receives favourable pay reviews and promotions - Nepotism

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Tandem Bank Response
2mo
Thank you for taking the time to share your experience at Tandem. We’re pleased to hear you found the office environment welcoming. However, we’re sorry to learn that other aspects of your experience didn’t meet expectations. We are committed to fair and consistent pay, supported by clear and transparent processes. Tandem follows an annual pay review framework and undertakes regular market analysis to ensure salary ranges remain competitive. Where a salary falls outside the appropriate banding, it is reviewed on a case by case basis and considered by our People Cost Committee. We appreciate all feedback as part of our ongoing focus on maintaining fair and transparent practices. If you would like to share further detail, you are welcome to contact the People Team directly. We wish you all the best in your future endeavours and thank you again for your feedback.

Explore other reviews about Tandem Bank

4.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people and colleagues, good culture

Cons

Company not growing quickly, limited opportunities for progression

2.0
27 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Full time job that gets you experiance in financial services and always plenty of overtime if required due to high staff turnover.

Cons

Toxic work culture from director level down, they are only interested in Cardiff employees anywhere else is irrelevant, Which is funny a te CEO is actually based in London even thoug HQ is Blackpool But you can see everything shifting to Cardiff. no development opportunities, No training and no one with relevant experiance at team leader level. Also 1 person off on any given day per dept means a 1/12 chance of getting days off then take into account workload,time of month, absence etc and its near impossible to get annual leave, then you get pulled by HR at end of year beause your team leader has declined your holidays but its your fault. As for actually doing the work its laughable as noone actually follows process and if you ask team leader they dont know as they have only just passed probation themselves.

1
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Tandem Bank Response
2mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and that it hasn't met your expectations, especially given your tenure with Tandem. Your concerns about staffing levels, training and working environment are taken seriously and we are actively reviewing our resourcing and processes to ensure that workloads are manageable, and that employees have the support they need. We would welcome a further conversation to better understand your comments, so if you are open, please reach out to the People team to discuss further.
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