Helped me finished my college. - Account Resolution Specialist TTEC Employee Review

5.0
13 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Fast and easy process of my application

Cons

Took weeks to update me of my application

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TTEC Response
9mo
Thank you for sharing your experience and for the time you spent with us. We’re glad to know the application process was smooth and that your role supported you in completing your studies. We also appreciate your feedback on communication during hiring, as well as your suggestions on compensation and benefits, which help us identify areas for improvement.

Explore other reviews about TTEC

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, easy to work with.

Cons

Not much training, only 2 weeks provided and then QAs begin right away.

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TTEC Response
3d
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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