Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged employer

      TTEC reviews

      Great Place to work, if you can handle customer service. - Lead Associate Bilingual TCO TTEC Employee Review

      4.0
      7 Jul 2015
      Lead associate bilingual tco
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a great place to work if you can handle talking to customers and dont take anything personal. Lots of bonuses, "Ok" paid if you compare it to outside. Company makes parties and monthly events and recognizes its employees.

      Cons

      Customer service is not for everyone, if you are going to take personal what clients tell you, you are going to have a bad time. Sometimes you can see some favoritism towards female employees from male supervisor, but that happens everywhere right? Depending on the campaign you have roll schedules depending on your metrics.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Lead Associate Bilingual TCO reviewsTTEC review