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      TTEC

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      TTEC reviews

      I will be filling a lawsuit. - Customer Service Representative (CSR) TTEC Employee Review

      1.0
      8 Aug 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping customers with daily issues.

      Cons

      I feel like I was discriminated against due to the fact that I have bipolar disorder a lot of hurtful comments were made by my trainer at the time while in training. Their was also alot of favoritism shown with certain employees.

      avatar
      TTEC Response
      3y
      We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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