Too much work for the pay - Anonymous employee TTEC Employee Review

3.0
21 Sept 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Indoor desk job at company that has great core values to allow every employee to go to work and get the respect they deserve.

Cons

Never being able to tell people on the phone the name of the company on your paycheck. Feeling like the company Tele Tech has the contract with is always holding back on some information or tools that would be available if you worked directly for that company.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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