They'll Do Everything To Make You Happy Except Pay You Well - Technical Support Specialist TTEC Employee Review

1.0
28 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Management knows the job is a soul-sucking Hell and they try to make everyone feel good about working there.

Cons

The job is a soul-sucking Hell. You have to account for literally every minute you are clocked in. Customers are mean and unreasonable, especially when the options to meeting their demands are limited and you have to uphold corporate rules.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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