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      TTEC

      Engaged employer

      TTEC reviews

      Worst company ever - Insurance Agent TTEC Employee Review

      1.0
      20 Dec 2020
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Ability to work from home

      Cons

      Micromanagement, unrealistic expectations, treated like number, no regard for employees, rude managers, open on ALL holidays, will schedule you overtime constantly without even telling you, disorganized. Wants you to work 60 hour weeks when it’s busy but won’t approve a single day off when it’s slow. Leads earn their positions by favoritism vs having skill or merit.

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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