Nice working at home, however, you do not have any rights as an employee - At Home Cust Service Representative TTEC Employee Review

3.0
10 Nov 2013
Recommend
CEO approval
Business outlook

Pros

Comfortable working at home. Ability to choose schedule.

Cons

Evaluations are not fair. If you need a day off to do something important, you have to fight for it tooth and nail. Limited resources to assist clients.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

See reviews by: Helpful|Rating|Date|All