Great at improving the customer experience. - Support TTEC Employee Review

4.0
26 Sept 2013
Recommend
CEO approval
Business outlook

Pros

TeleTech knows how to improve the customer experience. The company cares about the employees and gives everyone a chance to be successful.

Cons

Employees would like to have more schedule flexibility and the opportunity for more bonuses.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
4d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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