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      TTEC

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      TTEC reviews

      You will be nothing but a number - Hp Tech Support TTEC Employee Review

      2.0
      2 Nov 2012
      Hp tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay for area. It's not a sales job. I asked three times during the interview. Being able to help the customers resolve issues with their products. They promote from within.

      Cons

      No raises for anyone in over 4 years. It's a total sales job. Nothing else matters but the sale. Helping the customers resolve issue is selling them something whether they need it or not. They promote only those that are selling, whether they're qualified or not is irrelevant. All things added up to dreaded going in to work, and the best thing that happened was leaving as soon as possible. When I was let go after 4 1/2 years for missing my sales numbers, I said Thank you.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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