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      TTEC

      Engaged employer

      TTEC reviews

      Experience - Frontline Agent TTEC Employee Review

      3.0
      19 Sept 2012
      Frontline agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training ground because of the broad and rigid training and scope of work.

      Cons

      Uses metrics to remove employees by making them impossible to pass. Doesn't give salary increase even to long term employees

      Explore other reviews about TTEC

      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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