Could be worse - Customer Service Representative TTEC Employee Review

4.0
23 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Gain great experience in csr/call center situation, once you get the hang of it. Get paid for training. Team members are helpful.

Cons

Pay for type of work should be higher, no part time; associates become burnt out.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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