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      TTEC

      Engaged employer

      TTEC reviews

      Not planning to retire from here - Customer Service Representative TTEC Employee Review

      2.0
      14 Jan 2018
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      If you like disorganization, indecisiveness, and lack of communication between management levels, this place is for you!

      Cons

      Customer Service reps (Advocates) make $11/hour. No merit increases so you can theoretically work here for 20 years and still make $11/hour with good attendance and customer reviews. Oh and the ice machine (the only one) runs out of ice by 1:00 pm so if you're working a late shift, sorry, no ice.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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