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      TTEC

      Engaged employer

      TTEC reviews

      I was given amazing opportunities, however my hard work seemed to go un noticed - Anonymous employee TTEC Employee Review

      3.0
      3 Oct 2011
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people were amazing that I worked with. The benefits were good including company match on 401k. Hours varied per project but were reasonable. Good pay for area I live in.

      Cons

      The Management and Clients we worked for were awful. I received no performance reviews, however I was held accountable for failures due to no direction or assistance from my senior managers. It is a great place to work for someone out of school or someone needing additional money, however it is not a place if you are looking for job security.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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