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      TTEC

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      TTEC reviews

      Ship without a sale - Customer Survice Representative TTEC Employee Review

      1.0
      11 Sept 2011
      Customer survice representative
      Recommend
      CEO approval
      Business outlook

      Pros

      comparable salary with other call centers

      Cons

      Depending on th project or pod you are in the management can be totally disinterested in what a new employee is doing to just absent. Any real caring for new employees might exist but is not the norm by any means

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      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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