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      TTEC

      Engaged employer

      TTEC reviews

      Ok if u need experience - Ccustomer Service Representative TTEC Employee Review

      2.0
      12 Feb 2026
      Ccustomer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You work from home, you don’t need to have your camera on. You’re comfortable while working. You can take all the time off you need in advance without penalties.

      Cons

      Low pay, no raises ever, if you’re sick and have no pto you’re written up. Sitting down all day will ruin your body after a while. You have to learn the job yourself even after training for a month.

      avatar
      TTEC Response
      4mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the flexibility, comfort, and paid time off policies. We also take your comments about compensation, training, and workload seriously — feedback like this helps us identify ways to better support our employees. If you’d like to share more about your experience directly with us, you can do so at ttecwehearyou.com.

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      1d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      1.0
      15 Jun 2026
      Customer service advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly coworkers Your work helps the people you talk to

      Cons

      Management only promotes friends Constant layoffs Hours can change at any moment and schedules have a mandatory change after 3 months No path to long term employment given Leadership never on same page Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate

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