TTEC offers remote work and covers licensing costs, eliminating upfront costs and the inconsistency of commission-based employment.
Cons
TTEC does not have a system for taking time off and with their constant seasonal rotation there is no stability and when you are working there is no opportunity to use the PTO accumulated.
TTEC Response
4mo
Thank you for sharing your feedback and for your years of service at TTEC. We’re glad to hear you valued the remote work and support with licensing costs. We also take your comments about time-off policies and seasonal rotations seriously — feedback like this helps us identify ways to better support our employees. We wish you all the best in your future endeavors.
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
Friendly coworkers
Your work helps the people you talk to
Cons
Management only promotes friends
Constant layoffs
Hours can change at any moment and schedules have a mandatory change after 3 months
No path to long term employment given
Leadership never on same page
Constantly given "black out months" so you can't utilize off time. At worst, had a 5 month "black out" period. Was not given any extra pay to compensate