Excellent place to work - Customer Service Representative TTEC Employee Review

5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Legit remote work, Variety, Decent pay

Cons

Contract work, so it's a little stressful when a contract is ending.

avatar
TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you valued the remote work, variety, and pay in your role. We also take your comments about contract transitions seriously — feedback like this helps us continue improving support for our employees. We wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

See reviews by: Helpful|Rating|Date|All