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      TTEC

      Engaged employer

      TTEC reviews

      Unpredictable Company - Customer Representative II TTEC Employee Review

      2.0
      3 Jan 2026
      Customer representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      - 90% Chat - Accessible public transportation

      Cons

      - Laggy computers - Toxic team leader

      avatar
      TTEC Response
      5mo
      Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the chat-focused work and the accessibility of the location. We also take your concerns about system performance and leadership experience seriously. Feedback like this helps us identify areas where we need to improve and better support our employees. We appreciate you being part of the team and wish you continued success in your role.

      Explore other reviews about TTEC

      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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