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      TTEC

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      TTEC reviews

      TTEC NY EZ Pass - Customer Service Representative (CSR) TTEC Employee Review

      1.0
      17 Dec 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Dont do it. No pros at all.

      Cons

      horrible pay, stingy with giving employees raises, horrible benefits - BARELY NONE, no room for growth, outdated computers where the system always crashing making your job more harder while they micromanage your work

      avatar
      TTEC Response
      5mo
      Thank you for sharing your feedback and for your time with TTEC. We appreciate your comments about pay, benefits, career growth, and system performance — feedback like this helps us identify ways to improve and better support our employees. We wish you continued success in your role.

      Explore other reviews about TTEC

      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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