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      TTEC

      Engaged employer

      TTEC reviews

      TTEC Review - Quality Analyst TTEC Employee Review

      5.0
      9 Dec 2025
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been with TTEC for more than 7 years now and counting. If that's not enough proof how I love TTEC. I wanna say that I enjoy all of the incentives that I get from the company.

      Cons

      Lots of work. But it's all worth it!

      avatar
      TTEC Response
      5mo
      Thank you for sharing your feedback and for your many years of dedication to TTEC. We’re glad to hear you enjoy the incentives and find your work rewarding. We also appreciate your suggestion for more engagement — feedback like this helps us continue building a positive experience for our employees. Wishing you continued success in your role!

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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