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      TTEC

      Engaged employer

      TTEC reviews

      Bad job for bad pay - Customer Service Representative TTEC Employee Review

      1.0
      18 Oct 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The bare minimum - consistent pay and benefits. In my experience, I did not have any troubles with them in this regard.

      Cons

      - Bad pay - Bad management - Bad job - Bad breaks - Poor communication

      avatar
      TTEC Response
      7mo
      Thank you for taking the time to share your experience. We’re glad to hear you found consistency in pay and benefits during your time with us. We also appreciate your feedback on communication, management, and compensation — we take these concerns seriously as we continue working to improve the overall employee experience. Wishing you all the best in your future opportunities.

      Explore other reviews about TTEC

      5.0
      13 Apr 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

      Cons

      Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

      avatar
      TTEC Response
      2mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      18h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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