Goooodish👀 - Customer Service Representative TTEC Employee Review

4.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Management & culture are great👍🏼 Salary more than most BPO's 👍🏼

Cons

Working hours & shifts👎🏼 Communication & Transparency 👎🏼

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TTEC Response
9mo
Thank you for taking the time to share your experience. We’re glad to know you found value in the culture, leadership, and compensation. Your feedback on communication and scheduling is also important to us as we look for ways to enhance the employee experience. We appreciate the impact you made during your time with us and wish you continued success in your career journey.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
5d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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