Pros
I joined TPx not too long ago. The initial employees I met as trainers were truly very lovely people. But man, this establishment. They treat their employees as after thoughts and have resulted in a lot of worry and self doubt. If you're on calls and customers don't give information like you asked? Management will be passive aggressive towards you. Irish? Well, get ready to feel like it's the period of American exceptionalism, as Americans get better holidays than you and you have to cover their yankee doodle rumps. I seriously do NOT recommend applying here. You'd be better luck running a cash register for a soul destroying retail job.
Cons
My biggest problem and reason for possibly quitting is how it's run. You will not feel valued. You'll feel like a second thought and management will make you feel stupid for things that aren't your fault.