Good place to work but... - First Line Manager TP Employee Review

3.0
16 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good place to begin as they have a lot of entry-level jobs. Good colleagues. Change to meet people from other countries. Payment on time, meal allowance and performance bonuses. Health and dental insurance for yourself and for spouse and children. Some jobs are fully remote.

Cons

High stress, high pressure and sometimes unachievable targets. Shifts can include nights, weekends, will include holidays. If you're in a managment position you will often find yourself working a lot of extra hours without compensation. You often feel unheard by upper management. Promotions within the company is difficult and often just into management positions. Non-negotiable salaries no matter how long you've been in the company, no actual raises just the rearrangement of bonuses disguised as raise.

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TP Response
10mo
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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