"Working at Teleperformance: Opportunities for Growth Amidst a Fast-Paced Environment" - Business Development Representative (BDR) TP Employee Review

4.0
19 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Global Reach: Opportunity to work with a diverse, international client base. Career Growth: Offers training programs and opportunities for internal promotions. Flexible Schedules: Often provides flexible or remote work options. Strong Team Environment: Collaborative work culture with supportive teams.

Cons

High Workload: Can involve handling a high volume of customer interactions. Stressful Environment: Customer service roles can be demanding and fast-paced. Limited Work-Life Balance: Some positions may require long or irregular hours. Employee Turnover: Higher turnover rates in entry-level positions due to job pressure.

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TP Response
1y
Thank you for the valuable feedback. All the best and have a great day! Regards Teleperformance Canada

Explore other reviews about TP

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

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TP Response
1w
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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TP Response
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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