You will find a better workplace. - Customer Service Representative TP Employee Review

1.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

If there is something positive, it is because they are required to do so by law. If it were up to them, it wouldn't be either.

Cons

If you are reading this, you are probably thinking about an offer from Teleperformance. I worked for them for four years, so you can trust me when I recommend you to forget it. I'm sure that you will find a better workplace. If you don't accept this advise from me, just remember when you receive your two months-long contract. Or you are sitting in the hangar on the production floor in Piraeus. Or when you're travelling on the stinky, dirty green metro to there or back at night. Or when they are lieing to your face about literally anything. Or when you are counting the secs left in your break in order to arrive back in time. Or when you are eating under minutes in your break or when you don't eat, because it's weekend, but you are working and you can't buy anything. Or when you are trying to ask a transfer to a different project but unfortunately you can't. Or when you are handling cases on a different language, not only on that one you hired for. Or when they are changing the bonus rules so unfortunately you won't reach the limit. Or when you are planning something in your free time, but you don't know your schedule three days before the next month. Or when you can't go on day off or sick leave. No Easter, no Christmas, no New Years's Eve, but you will get a voucher. Probably. Or not either.

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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