Poor management - High pressure - High rotation - Account Manager TP Employee Review

1.0
5 Apr 2023
Recommend
CEO approval
Business outlook

Pros

It's a job. It's located downtown. You may acquire new skills depending on the project and the quality of the trainers. Not all projects have the same benefits.

Cons

Sales driven environment. Low ethics. A clear example of a company that holds a culture as a disguise. Average seniority is max 9 months. Mid management has better results pushing newcomers with fear of not passing the trial period than nurturing senior and knowledgeable workers. This is ultimately a reflection of their actual interest and care for their end customers. There is corruption, people who cheat for sales or bonuses and get rewarded, generally bad qualities are rewarded. Use this job as a way to come to Spain. You can only enjoy working here if you take advantage yourself and not take it seriously. Good luck!

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TP Response
3y
We are sorry to read your experience. At Teleperformance Spain we take the training of our employees very seriously so that they can be autonomous and achieve their goals. If you want to provide us more information, send an email to employeeexperience.tpspain@es.teleperformance.com

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

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TP Response
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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