Customer service agent - Customer Service Agent TP Employee Review

3.0
30 Jun 2015
Recommend
CEO approval
Business outlook

Pros

Bonuses are good. Room to move around and gain experience. Be on time and they will love you. Good training. Good location. Knowledgeable staff.

Cons

People aren't professional. Good offered is horrible even though they have an amazing cafeteria space. Not using it to full capacity considering how many employees work here.

avatar
TP Response
9y
Thank you very much for taking time to write that review! Our aim is to see to it our employees are enjoying a positive and supportive environment while being rewarded opportunities for career advancement. If you want to provide us additional feedback, kindly go to http://bit.ly/TPHR-form. Thank you!

Explore other reviews about TP

5.0
14 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The staff environment on my campaign is great. The benefits are amazing and this is somewhere i want to grow in.

Cons

I don’t have any cons as of yet

avatar
TP Response
8h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Cons

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

avatar
TP Response
1d
We apologize for any negative experiences you had during your time with us. Please get in touch with us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address any lingering issues.
See reviews by: Helpful|Rating|Date|All