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      TP

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      TP reviews

      Customer Care Professional - Anonymous employee TP Employee Review

      3.0
      20 Apr 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I learned a lot about health care

      Cons

      Not being able to assist a member with their problem

      avatar
      TP Response
      8y
      Thank you for being candid with your review. We see to it to equip our employees with enough training and skills so that they can do their job well and provide extraordinary service to their customers. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. By sharing your feedback, you are helping us ensure issues are properly addressed and proper actions are taken.

      Explore other reviews about TP

      5.0
      2 Jun 2026
      Operations customer expert
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is very helpful to employees

      Cons

      There is nothing bad about this company.

      avatar
      TP Response
      1d
      Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
      5.0
      10 Apr 2026
      Ac advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

      Cons

      It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

      1
      avatar
      TP Response
      1mo
      We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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