Bribery - Anonymous employee TP Employee Review

2.0
1 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is decent. Fine starter job

Cons

They went around to all the new hire classes and agents on the floor and told them that if they went online to the Glassdoor site and gave teleperformance a 5 star rating, they'd get a candy bar. There are quite a few people that did this. The company would rather bribe people for false ratings than accept feedback and recognize areas they can improve

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TP Response
7y
Thank you for bringing this to our attention. This is very alarming so we would like to know more from you. Kindly share this with us via our http://bit.ly/TPHR-Form so that we can conduct an investigation.

Explore other reviews about TP

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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