Full time hours
Bonuses are amazing
Easily move up in the company
Many locations to be transferred to if necessary
Overtime is always available
Easy to get hired without any prior experience
Cons
Difficult to switch to part time
Difficult to call in sick
A lot of lazy employees who have no intention of showing up to work regularly (because the hiring process is so easy)
TP Response
9y
Thank you for the wonderful review! We always give equal job opportunities and reward performing employees with proper bonuses and great opportunities.
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.