Lot's of great entry level jobs - Back Office TP Employee Review

4.0
28 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Great company to work for if it's your first job ever. Decent enough training for the first weeks. Good employee support unit. Nice services and offices, with a good cafeteria. They offer a lot of benefits and have a few deals with other companies that employees can use to their advantage. You have some nice opportunities to climb the corporate ladder if you are interested in that, which coupled with their nice entry-level jobs makes for a nice combo. Offers decent apartments (not solo) to people who come from very far to work here. Overall, there's a nice company atmosphere as a lot of people are young and from many different countries, eager to meet each other.

Cons

Job security. It's not terrible, but there's some concerns to be had here. You'll be hired for one project and if it happens that the project isn't required (by TP or their client), you might end up with no project. They'll try their best to put you in other projects and will succeed often , but it's also possible that you'll be out of a job in just a few months. Recruiting can sometimes be too desperate and hire anyone. Thus you'll be stuck working with colleagues who aren't quite fit for the job. The above has even worse consequences when the incorrectly recruited person is your supervisor. Some supervisors aren't fit for the job and they'll hang around for quite a while or not be fired at all. When being recruited, you may not receive full information about what project you'll be working for and that may lead to failed expectations. Some projects are great to work for and others not so much. So there's a bit of luck involved when being hired. The atmosphere of the project is completely dependent on your colleagues, you and your "superiors". Mostly I've had a great time with everyone, but you could be unlucky and land on a project with hard to work with colleagues.

avatar
TP Response
10y
Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!

Explore other reviews about TP

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Cons

Calls are back to back and you have to meet all metrics.

avatar
TP Response
5d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
TP Response
5d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
See reviews by: Helpful|Rating|Date|All