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TOPS Software (TX)

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Keep Looking - Anonymous employee TOPS Software (TX) Employee Review

1.0
26 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pros have been stated in other reviews. No dress code, snacks, decent software product. Those are the only pros you will find while working at TOPS.

Cons

Ahead of my full description, the bottom line is, don't even consider working here. I have never experienced, I have never heard of another company that is just so awful. It all starts with the owner. What can I say? The owner is plain and simple, not a mentor, not a manager, not a people person. If he didn't make so much money, I'd feel sorry for him. As other reviews have stated, the way he sold the position, was in no way, shape, or form the actual position. The salary was $20k lower than market, the commission plan was easily the worst I have ever heard of. You can sell the software, and if the person you are selling to had used the software before, or heard of the software before, it doesn't count as a sale. There is no training program. You sell a complex application. You get two manuals, one for each software. Something like 1100 page manual on one, 500 page manual on the other. That's your training. You do your best to learn the software. You will practice using the software and practice explaining it with one of the MVP's and the business manager. Both people will humiliate you for your lack of understanding on a software they have provided you with no assistance to learn. Not only will they humiliate you, they will laugh, they will demoralize you, and they will do their best to let you know how much you don't know. The whole management team should be ashamed of themselves. I really don't know how these people sleep at night, when they think back over all of the people they have screwed over. And it is a lot of people, trust me. When I started selling, I was not allowed to make my own sales plan. The only plan given to me, was to call people in Asia, Oceania, and Europe. Yes, different time zones. A fool's errand. There was very little window, if any, that you are in the office at the same time the potential clients are in the office. I was tasked with those potential clients my whole first two months of employment. Then when I couldn't get any of them on the phone, I was in trouble. What did they expect? Do they get pleasure out of setting people up for failure? I think so. Oh, and then there are the cameras everywhere in the office, owner watching and reviewing systematically.

Explore other reviews about TOPS Software (TX)

5.0
4 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Get to work with some of the biggest names in business all over the world. Small staff has a family feel environment. Very laid back dress code. You get your own office and there isn't a corporate ladder to compete for a spot at the top. As you improve and impress you are given promotions to grow in your role and grow your value instead of moving up a chain. Everyone works together great. Management is really improving on employee recognition and allowing employees to take ownership of their role and their place in the company's success.

Cons

When I started the structure left much to be desired, and while we are still working on improving managment's involvement with the staff, they have come a long way! I would say the only current con is the typical growing pains of the company and although you are salary, the schedule structure is very much like hourly in regards to your shift and PTO. Also the pay is monthly so that can be tough

3.0
17 Dec 2014
Recommend
CEO approval
Business outlook

Pros

If you try to learn as much as you can, this company can be a great stepping stone to another job. - Small office, less than 20 people. This can be good and bad, but it worked for me because I was able to take on more projects and learn more. - Everyone gets their own office to shut the door - no cubes. - You get to work with some big companies and get experience on the phone with renewals, new sales, cold calling, etc.

Cons

- Lots of micromanagement. Boss will walk up and down the hall to peek in on you. - Taking time off is looked down upon in a big way. You'll only get 10 vacation days and 5 days of "discretionary time," which you must take for doctor's appointments, funerals, sick days, etc. It's very minimal. - The pay is extremely low for the role and the average in Dallas. - There is a culture of "if it's not broken, don't fix it." Lack of innovation left me feeling numb and like I was just going through the motions many days. - No formal HR department or rep.

5
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