Customer Experience/Backroom Coordinator - Customer Experience/Backroom Coordinator TJ Maxx Employee Review

3.0
19 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Great way to gain leadership and management experience. I liked the company overall. Associate discounts at TJ Maxx, Marshalls and Homegoods stores.

Cons

I really enjoyed my time with the company during the first five years. After acceting the coordinator position movement up the ladder was stagnant due to not playing into the local store management politics. Its sad that people who work the hardest and are dependable don't get the opportunity to grow further with the company because they don't run back to management and tell on others or gossip with them. Also some people who are promoted to various positions are not qualified they just brown nose with management. Also pay was low for what the position demanded and hours were not real full-time hours. Full-time with this company is only 32 hours a week. Then to top it off they refuse to allow full-timers to have more flexibility to work another part-time job as 32 hours is not enough to make a decent living. TJ Maxx had to be your only priority.

Explore other reviews about TJ Maxx

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment n peaceful

Cons

The manager was rude as heck

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-flexible and accomodating hours - good partime job for college student - very neutral experience, but the fact that it wasn't terrible makes it a pro -10% employee discount

Cons

-lower pay than other retail places ($12 when I was there) - general cons that just come with retail (rude customers, boring tasks, etc.) - store is constantly being rearranged, and is also disorganized on purpose so customers have to search through/look at more things to find what they are looking for -CONSTANTLY having to push the TJ Maxx credit card and having managers literally walk by to make sure you are - can't wear t-shirts or any graphic tees including ones in the store (which always bothered me because if they can sell it I should be able to wear it)

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