Store Management makes or breaks the experience - Sales Associate TJ Maxx Employee Review

3.0
9 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Employee discount works at 4 different stores (HomeGoods, Marshalls, HomeSense). They pay for holidays the store is closed. Time and a half for working on open holidays. The company does have some generous giving programs.

Cons

Top priority is selling credit cards to customers even for employees who work in the back room and never see customers. State minimum wage went up and associate salaries were not increased accordingly. New employees make more than some long term employees. Store hours are longer than they need to be. There is no reason for these stores to be open 9am-10pm. It just makes employees overworked and tired. It comes down to management. This makes a huge difference in every aspect. You need to get customers to sign up for Credit Cards. The push to get customers to donate to charity drives so TJ Maxx can get a tax deduction and put out a press release is unfair to associates. Credit Cards! Credit Cards!! (this is how it feels to work in the store)

Explore other reviews about TJ Maxx

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment n peaceful

Cons

The manager was rude as heck

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-flexible and accomodating hours - good partime job for college student - very neutral experience, but the fact that it wasn't terrible makes it a pro -10% employee discount

Cons

-lower pay than other retail places ($12 when I was there) - general cons that just come with retail (rude customers, boring tasks, etc.) - store is constantly being rearranged, and is also disorganized on purpose so customers have to search through/look at more things to find what they are looking for -CONSTANTLY having to push the TJ Maxx credit card and having managers literally walk by to make sure you are - can't wear t-shirts or any graphic tees including ones in the store (which always bothered me because if they can sell it I should be able to wear it)

See reviews by: Helpful|Rating|Date|All