too much work!! - Sales Associate/Cashier TJ Maxx Employee Review

4.0
13 Jun 2021
Recommend
CEO approval
Business outlook

Pros

- very friendly staff (the teenagers that work are nice at least) - break room has free water and free snacks, as well as a vending machine and a fridge + microwave. sometimes theres ice cream for the employees in the fridge :) - management is very understanding with schedule changes and the occasional lateness - MOST customers are very nice! not as many "karen"s as you'd think haha

Cons

- the very few customers that are rude are extremely rude and sometimes managers don't help the situation - there is a LOT OF CRIME. fake IDs, fake money, etc etc- be prepared! - there are lots of people without masks on who aren't vaccinated and proud of it (they tell me about it), and the company policy is that you cant ask them to put a mask on. - you aren't allowed to refuse service to anyone if they are being rude to you, it's very emotionally draining. - you cant physically stop anyone from stealing either. - the employee discount is only 10% (the dollar store next door gets 20%); i know that isnt my stores fault but it's still kind of unfortunate. - managers will HARP ON YOU to get tjmaxx cards- im 17 and i dont think 14$/hr is enough to be a cashier, crime fighter, investigator, and full blown businessman all in one. they havent punished me yet for not getting very many cards, but i dont doubt they will soon. - it says on the door only service dogs are allowed but people bring in non service dogs constantly. im allergic to dogs so it's legitimately putting me at risk of having an allergic reaction.

Explore other reviews about TJ Maxx

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment n peaceful

Cons

The manager was rude as heck

2.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

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