Experience varies depending on Management - Customer Experience Coordinator (CEC) TJ Maxx Employee Review

3.0
24 Jan 2013
Recommend
CEO approval
Business outlook

Pros

You get to see merchandise as it comes out if you are interested in shopping. Some regular customers are very friendly. Employees are like family with each other.

Cons

All managers run things differently and there is no continuity between them. This statement is true for all aspects of the store from dress code enforcement to return policies.

Explore other reviews about TJ Maxx

5.0
2 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment n peaceful

Cons

The manager was rude as heck

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-flexible and accomodating hours - good partime job for college student - very neutral experience, but the fact that it wasn't terrible makes it a pro -10% employee discount

Cons

-lower pay than other retail places ($12 when I was there) - general cons that just come with retail (rude customers, boring tasks, etc.) - store is constantly being rearranged, and is also disorganized on purpose so customers have to search through/look at more things to find what they are looking for -CONSTANTLY having to push the TJ Maxx credit card and having managers literally walk by to make sure you are - can't wear t-shirts or any graphic tees including ones in the store (which always bothered me because if they can sell it I should be able to wear it)

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